General conditions

Rental Agreement

Introduction
The following terms and conditions relate to your occupation of the accommodation booked
by you or any alternative accommodation we provide. Please ensure that you have read and
agree with this rental agreement prior to making any booking with Stay in Scarborough. These terms
must be complied with by you and all other members of your party (or if you are booking the
accommodation on behalf of a business, the staff of that business that you allow to occupy
the accommodation). You accept responsibility for the actions of anyone that you allow into
the accommodation or the building. Any obligation not to do something includes an obligation
not to allow someone else to do so.
For the safety of fellow guests and Stay in Scarborough team members we ask that you familiarise
yourself with the advice of the United Kingdom government on the Coronavirus (Covid-19)
outbreak as set out at www.gov.uk/coronavirus and amended from time to time. If you or any
of your party or anyone that you authorise to occupy the Accommodation behave in a manner
that we reasonably believe would put other guests and/or members of our staff at risk, we
reserve the right to terminate your occupation of the Accommodation in accordance with the
conditions set out in the Termination clause below.
If you are booking the Accommodation on behalf of a business, you must inform us of the
identity of all persons that will be staying in the Accommodation and of any changes.
In the interests of security and to prevent fraud, guests will be asked to complete an identity
check upon booking. Guests may also be asked on occasion to provide proof of identity within
or prior to entering any Stay in Scarborough premises. Acceptable forms of identification are: a passport,
driving licence, national ID card or police warrant card. The information above may be
requested for each member of your party over the age of 16, and we reserve the right to
refuse entry to persons who cannot provide the information set out above.
Individuals under 18 years of age are not permitted to stay in any Stay in Scarborough property unless a parent or legal guardian is also staying at the Accommodation.

Your use of the accommodation
You agree to use the Accommodation for private residential use only and in a reasonable
manner. In particular, you agree not to:

- Allow the Accommodation to be occupied by more than the number of persons confirmed at
the time of booking or as otherwise agreed by us in writing.

- Cause any damage or deterioration to the Accommodation or its fixtures, fittings, appliances,
furniture and other contents provided by us or its decoration except through reasonable wear
and tear.

- Operate any form of business from the Accommodation or use it for any illegal or immoral
purpose.

- Do anything illegal at the accommodation or the building.

- Do anything which may be or become a nuisance or annoyance to Salisbury staff or the other
occupiers of the building or neighbouring properties, which shall include (without limitation)
not causing any noise at a level which causes a disturbance to other persons in the building
or neighbouring properties, particularly between the hours of 11pm and 7am in line with the
Noise Act 1996 (England) and the Antisocial Behaviour etc. (Scotland) Act 2004.

- Allow the Accommodation to be occupied by any non-resident guests between the hours of
11pm and 7am.

- Smoke cigarettes, cigars, cigarillos, pipes and electronic cigarettes inside the Accommodation
and the guest and all members of the guest’s party undertake not to smoke inside the
Accommodation. The use of waterpipes (shisha), or any device that involves the burning of
wood, coal or charcoal to heat tobacco or incense for any purpose is expressly forbidden in
any part of the Accommodation or communal areas. Should smoking take place in breach of
this provision, a cleaning and decontamination fee of £250 will be charged immediately to the
guests’ nominated credit card. The guest or party will be asked to leave the property
immediately and no monies paid for accommodation will be returned to the guest or party.
You must comply with all written notices, instructions and house rules contained in the Stay in Scarborough guestbook located in the accommodation or otherwise displayed there or on Stay in Scarborough website.

Inventory of contents and condition
We agree to provide the Accommodation and its contents clean and in good repair and
condition. Our representative will prepare before your arrival an inventory of the furniture,
fixtures and contents of the accommodation and its state and condition.
At the end of your stay, our representative will attend the Accommodation to check the
inventory against the furniture, fixtures and contents of the Accommodation and its state and
condition. If once you have vacated the Accommodation we discover any damage or loss
which you have not reported to us, we will assume the damage or loss was caused by you.
When vacating the Accommodation, you must leave the Accommodation, its fixtures, fittings,
appliances, furniture and other contents provided by us in the same condition as it was at the
beginning of your stay, subject to fair wear and tear. Where the accommodation or any item
is not left in the condition required, you must pay us any costs which we incur in cleaning,
repair or replacement. We reserve the right to charge your credit or debit card for these costs.

Our services
We will provide a regular housekeeping service (frequency varies by property and length of
stay) and the change of laundry of household linen ( frequency varies by property and length
of stay). The housekeeping service is restricted to general cleaning, making beds and cleaning
of floor areas. It does not include personal maid service.
The charges for your use of the Accommodation specified at the time of booking are inclusive
of the following utilities and taxes: electricity, gas, water, heating, Wi-Fi and rates. The
charges will also include any additional services selected by you at the time of booking.

Behaviour to our staff and guests
We have a zero-tolerance policy of behaviour that is abusive, threatening, violent or
inappropriate (including bullying and harassment) towards our staff, our contractors or other
guests. If you or any of your party or anyone that you authorise to occupy the Accommodation
behaves in this manner, we may terminate your right to occupy the Accommodation
immediately and we may report the matter to the police.

Access to the Accommodation
We and our contractors may require access to the Accommodation from time to time for any
reasonable purpose. If we do require access, we will endeavour to cause as little disruption
as possible. We will aim to give you reasonable notice and, wherever possible, to seek access
only during normal working hours, however this may not always be possible.
No child or children under the age of 18 will be allowed to check-in unaccompanied; Cheval
Collection reserves the right to refuse entry on this basis.

Pets
Pets are not allowed in Stay in Scarborough apartments or any communal area of the premises.
If any animals or pets are known to have been introduced to the premises: a cleaning and
decontamination fee of £250 will be charged immediately to the guests’ nominated credit
card. The guest or party will be asked to leave the property immediately and no monies paid
for accommodation will be returned to the guest or party. If it is discovered after the guests
departure that pets or animals have been in the apartment then a decontamination fee of
£250 will be charged immediately to the guests’ nominated credit card.

Insurance
Our insurance policy does not cover the personal belongings of you or any other person. You
are urged to take out insurance policies to cover your belongings and other risks incurred as
a result of your occupation of the Accommodation. We and our agents will not be responsible
for any loss or damage howsoever caused.

Vacation of the accommodation
You must vacate the Accommodation by 10:00 a.m. on the day of departure (unless otherwise stated in your confirmation emails). Any monies paid to and accepted by us or our agent in respect of occupation after this date will be accepted as mesne profits and will not grant a right of occupation or prejudice any of our rights under this agreement. Any guest or member of a party, still in their apartment or on the premises after the designated departure time will incur a fee of £50 per hour for extended check out.

When vacating the Accommodation, you must remove all persons and possessions from the
accommodation and the building and return all keys to the key safe.
Left Property, with a deemed value in excess of £25, will be kept on-site for a period of three
months, after which time if it has not been claimed will be given to Charity or recycled. Stay in Scarborough are happy to arrange for the return of lost property. The Charge for this service is
£20 (inclusive of VAT) administration charge, plus the cost of postage and packaging. A variety
of delivery options are available depending on the value of the item(s) and the required
delivery date. Heavier items may incur increased costs and we will dispose of any low value
unclaimed items after 28 days.

Termination
We may terminate your right to occupy the accommodation at any time with immediate
effect if you fail to comply with any term of this agreement. If we do so, you may be required
to vacate the accommodation immediately. You must still comply with your obligations in this
agreement.
Termination of this agreement shall be without prejudice to our rights in respect of any
previous breach of your obligations under this agreement.

Nature of occupancy
You agree that your occupation of the Accommodation will at all times be as a licensee and that this
agreement does not give you an exclusive right to occupy any specific accommodation. No relationship
of landlord and tenant nor any tenancy is created by this agreement or any other agreement or by
virtue of your occupation of the Accommodation. The Accommodation is to be used as temporary or
holiday accommodation only and not as your principal home or residence. You acknowledge that we
retain the right to control, possession and management of the Accommodation and that you have no
right to exclude us from the Accommodation.
Your licence to occupy the accommodation is personal to you and is not assignable. You must not
allow anyone who is not a member of your party (or if you are booking on behalf of a business, the
staff of that business) to occupy the accommodation.

Discount Codes

Discount codes valid from xxx to xxx and can only be used for stays booked between xxx and xxx. Code can only be used once per household and on one booking when booked directly via stayinscarborough.com. Cannot be used in conjunction with any other offer or via OTA's. Codes will have an expiry date and can be withdrawn without prior notice.

Competition Rules (General & occasional use)

- To enter, sign up to our newsletter via stayinscarborough.com and you will automatically be entered into the draw.

- The prize is XXX (include full details)

- This prize draw is open to all UK residents aged 18 years or older, excluding Yorkshire Coast Property Management employees, their families or anyone professionally connected with the promotion.

- Entries will only be accepted through the stayinscarborough.com website.

- All participants will automatically receive one entry into the current month's prize draw for each email sign up (subject to your email address being considered as new.)

- Only one entry per person per month.

- There is no alternative prize or cash alternative to the prize stated.

- Yorkshire Coast Property Management is not liable for any loss or damage to the gifts after the prize has been issued.

- Entries must be received by xxxx (DATE). Entries received after this date will not be accepted.

- The winner will be drawn at random and will be notified by email within one week of the draw taking place.

- The promoter's decision is final and no correspondence will be entered into.

- Winner's names and towns will be available upon request.

- Yorkshire Coast Property Management reserves the right to redraw the winner if after 60 days the prize has not been claimed or winner has not responded to Yorkshire Coast Property Management's attempts to make contact.

- All participants will be deemed to have accepted and be bound by these terms and conditions.

- Winners may be requested to take part in publicity.

- If you sign up for the e-newsletter but do not wish to be entered into the prize draw, please contact us by email: info@stayinscarborough.com by the first day of the following month.